NETWORK CONSULTANCY SERVICES

Ideal for customers who require an overview of the current health and configuration of their network. Working to customer timelines, our network engineers will produce a comprehensive report that provides a clear analysis of your current status and a set of prioritised recommendations.

Our team of solution design engineers will engage closely with your teams to identify both technical and business requirements. By combining this with internal standards and industry best practice we will develop a solution that accurately matches your business needs.

Our carefully planned and co-ordinated implementation procedures are designed specifically to comply with our client’s internal project delivery frameworks, including change control, documentation and support handover. Rigorous testing is undertaken, taking account of both functional and non-functional elements before a project passes to the operational phase.

In this activity, our engineers carefully analyse production networks using embedded and external tools, then perform a detailed network and application assessment, followed by a series of problem solving techniques that are applied to resolve identified issues. Engineers may then refer to subject matter experts within TC to assist with further troubleshooting.

Where a network is not performing as expected over a prolonged period of time we will engage with a client on a Service Improvement initiative. These initiatives are focused on resolving the underlying issues with the operation of a network such as change control, incident management, resilience, training, operational processes and the network management toolset. Through this service we will work with you to improve the level of service provided by your current network, indentifying and resolving any issues.

We analyse your current technology roadmap and make recommendations to change if required. This will be completed in conjunction with a more detailed analysis of your company’s IT and business goals.

High quality and consistent documentation is fundamental to the ongoing successful operation of a stable and highly available network. This is an activity that is common to all offerings within our Network Consultancy Services and is developed to meet the specific needs of the customer.

Through a combination of comprehensive documentation and training services, we transfer our knowledge to your IT staff, enabling you to continue to develop your network with or without the continued support of TC.